At work, we deal with “competing interests, clashing personalities, limited time and resources, and fragile egos.” The result? A workplace can be complex to navigate, even when everything’s running smoothly. The 4 types of conflict at workĪs the Harvard Business Review’s Guide to Dealing with Conflict puts it: people are complicated. Conflict becomes problematic when disagreements are rooted in antagonism, opponents lose sight of their shared goal, or the conflict gets personal. Put another way, healthy conflict – in the vein of friendlier terms like pushback, sparring, debating, and divergent thinking – is not a necessary evil, but a necessary force for good. As explained by this HBR article, “tension, disagreement, and conflict improve the value of the ideas, expose the risks inherent in the plan, and lead to enhanced trust among the participants.” We hope it goes without saying that not all conflict is bad.
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